All Plantwear products are manufactured ‘in-house’. We have our own workshop where raw materials are delivered and we turn them into beautiful, timeless fashion accessories. We also design all of our products ourselves. We have implemented revolutionary production methods that makes our products highly durable and long lasting.

All of the raw wood that we use comes from FSC (Forest Stewardship Council) approved forests. Trees in forests have to be cut down every so often to make room for new ones in order to preserve other animals/plants living there.

Yes, they can. All our models have a protective natural wax coating that preserves the wood. Please do not submerge in water for long periods though. Rainwater/dropping in water will cause them no harm. Most models (depending on the wood) will also float.

Our watches are splash resistant. This means you cannot submerge them in water and it is better to try to avoid exposing them to heavy rainfall. Splashes generated by washing your hands etc should not cause any problems.

Wood has been used for centuries for many purposes where a durable and flexible material was required. Our glasses are much more durable than plastic ones. They seem lightweight and fragile but we can guarantee they’re not. Please do not purposely try to test their resistance.

Each watch that has a wooden bracelet comes with an adjustment kit. It does need minimal manual skills to change the length. If you do not feel comfortable doing it, take your watch and the kit to your local watch shop/watchmaker. Tools required: small hammer, a pair of pliers.

You can use a damp cloth to clean the frame. Please try to remember to dry it with a dry cloth afterwards. You can use a micro-fibre cloth to clean any smudges on the lenses. Lens-cleaning specific solutions may also be used.

We can supply you with all sorts of leather straps for your wooden watch. Please contact us for a quote.

All our lenses are made out of CR39, a cotton derived polycarbonate that is 50% lighter than glass and consists of an anti-scratch front layer. All our lenses have UV400 filters and provide a 100% UVA/UVB protection.

Yes, you can change the batteries. All you need to do is unscrew the bottom cover. Some manual skills and a small screwdriver required. If you do not feel comfortable performing a battery change yourself, please take it to your local watch shop/watchmaker.

Of course you can! Please make sure you visit your local optician/optometrist. Do not attempt to remove/install lenses yourself. A professional will have no problems installing them.

You can clean your wooden watch using a damp cloth and tap water. Please make sure you wipe it with dry cloth afterwards.

Yes, you can! If you are bored of the lens color you chose or the lenses were damaged you can send your glasses back to us for a replacement.  Please contact us at [email protected]

Sure we can! Please contact us for a quote on [email protected]

Sure! Our bracelets have a protective natural wax coating that preserves the wood. Rainwater or handwashing will cause no harm. However, bracelet should not be exposed to a submerge for a long period like bath, shower or swimming in the poll.

We tie the bracelet with a double strong knot. This makes it impossible to remove it, but the bracelets are small and discreet. The women’s part of the Plantwear crew wears them constantly for several months – bracelets look like new ones. 🙂

You can clean your pendant with clean, wet cloth, then wipe dry. From time to time, you can rub it with a natural food oil or a cosmetic one.

Sure! Our bracelets are waxed, which protects the wood against water and prevents wood swelling. Bracelet bravely endures daily repeated handwashing, baths, showers, holidays over the salty sea and visiting swimming pools.

The product is intended for adults and children over 13 years of age. We do not recommend wearing bracelets for children younger than 13 years, due to the presence of small elements.

Silk thread is extremely strong and resistant, it does not lose its color easily and it is very difficult to break it.

Bracelets are available in two sizes: 6 mm and 10 mm. The thicker bracelet is also longer and has a slightly larger pendant. That is why 6 mm bracelets are recommended for women, and 10 mm are for men. The clasp of the bracelet allows you to adjust the circumference. If you want to adjust the length of the string individually, please contact us.

Unfortunately, we do not offer engrave on any of the elements of this product (box, box insert, pendant).

Please find detailed information about warranty HERE

Any products ordered from Plantwear can be returned within 100 days (from order receipt date). You can either replace your product or get a refund. Returned products must be returned unused and it their original packaging. If you return a product with personal engraving, the amount of money returned will be reduced of the cost of engraving.

Please find all information on warranty policy and claim instructions HERE

In order to return any of our products a return form must be filled out. Full returns policy and the return form can be found HERE

Our return address is:

Plantwear Returns
ul. Bohaterow 61B
21-300 Radzyn Podlaski
Poland

Please make sure you use a recorded/trackable service.